Operations Manager

Senior role. Full-time. Remote.

The role

We're looking for a great operations manager to join our fully distributed team.

This is a senior role, so we are looking for applicants with excellent experience in agency operations and a strategic mindset.

You will have managed projects of $1m+ and teams of 30+. This should not be your first step in to operations, as we have similar organisational targets.

Our organisation is focused on serving social-impact clients, and an interest in these issues is a plus. 

You will take part in strategic management and planning, as well as overseeing operations for the whole organisation. This will include:

  • Overseeing project implementation
  • Managing team capacity
  • Maintaining client relationships
  • Supporting sales and marketing activities
  • Supporting financial planning
  • Assisting company strategy development and implementation

This is a client-facing role and any consultancy or similar experience will be a bonus.

We welcome applicants from ethnic minorities, those who are differently abled, and people who identify as LGBTQ+. We are an inclusive organisation and do not discriminate against religious or cultural backgrounds.

The person

Essential

  • Good written and spoken English
  • Solid operations management experience
  • Project management for budgets of $1m+
  • People management skills
  • An interest in web technology
  • Leadership ability with experience of large teams of 30+ individuals
  • Good teamworking skills
  • Strong sense of ownership of your contribution to a team

Desirable

  • An interest in social impact projects/tech for good
  • Agile skills/experience
  • Consultancy experience
  • HR experience
  • Experience of PipeDrive, Harvest, Forecast, Pivotal Tracker, or other similar tools
  • Additional language skills

What we offer

SystemSeeders package of benefits and perks

  • Competitive salary
  • 25 days holiday wherever you are (inc. mandatory Christmas break and any public holidays you wish to take)
  • Flexible working hours with performance judged on delivery, not time spent at your desk
  • Bi-annual performance reviews which include a pay review
  • Work from your chosen location, either at home or a local coworking space
  • 4-day weeks with every Friday off
  • Weekly team meeting with all staff, including CEO and CTO
  • Annual team trips, usually around an international conference in Europe
  • Agile working all day, every day
  • Mental health support as desired through our retained therapist
  • The opportunity to work on social impact projects
  • A vote on where we donate 10% of our profits each year

How to apply

  1. Email us with a cover note and CV to [email protected]
  2. Include the following information with your application:
    • No. of years and types of experience
    • Your opinion of what good operations management entails

Looking for something a little different? We'd like to talk

If this role doesn't seem like a perfect fit and you'd like to work with us in a slightly different capacity, we'd love to hear from you. Drop us a note with your CV to [email protected], and let us know what sort of role you're looking for. 

Apply by email